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Office hours: 9am-5pm + after hours support

616.520.4117 support@michwave.com

FAQs

Where do you cover?
Starting in 2001, we provide service to many parts of West Michigan and Ludington. We are expanding our coverage footprint every month as we add new customers and new cities.

What kind of services do you offer?
We offer two types of internet connections: Basic Internet Service and Dedicated or Committed Data Rate connections. “Basic Internet Service” is a form of bandwidth that is shared by customers on a link (similar to cable modem, DSL, and some forms of fiber such as PON). A “Dedicated Connection” is bandwidth that provides committed data rates for each customer.

Where is your office?

We have locations in Grand Rapids, Allendale and Ludington where some of our vehicles park and equipment is stored behind giant vault-like doors.